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5 Essential Questions for Interviewing a Virtual Assistant – Part 1

by | Feb 15, 2023

Business owners often do not have experience when interviewing a potential employee. A Virtual Assistant, in most cases, is our first employee, so we don’t know there are some interview questions that should we ask to get a high qualified employee.

When I started, I did not know what to ask in the interview, and I got my first employee through pure luck. She ended up a great one, a staff that we sorely needed. However, knowing these five questions to ask and evaluate their skills and behaviour is beneficial for business owners.

In this article, we will discuss three interview questions to help ensure you hire the ideal team member and why they should always form part of your interviews.

Questions to Ask in the Interview

Interview questions - checklist

Best interview questions to get a high qualified employee are not a secret anymore. Here, we’ll reveal some of them and they are:

Q: What do you enjoy doing outside of work?

It can be one of the interview questions to build rapport, as people tend to relax when they talk about something that they enjoy doing. I don’t recommend talking about it at the start of the interview, but somewhere in the middle, you can go with it.

Moreover, you can also have an idea of their personality. For example, if their hobby is a solo-competitive sport like martial arts, fencing, etc., they may have a strong personality and are not afraid to talk back to you if they think something needs to be fixed. This can be a deal breaker for some people.

On the other hand, if they enjoy team sports like soccer, and if the position is not a striker, they may enjoy working with other people and being good team players. It is not a definite signal, but indeed it is something that you can take note of and ask them further questions.

Q: Give me an example of a time you proactively discuss something the client needs?

This is the best question on the list, it makes the candidate think, and they cannot lie about this, as you can always follow up with the questions based on their answer. The goal is to note how they figured out the need, how they communicated the necessities, how they took rejections (if any), and what the proposed solutions were.

It is a great interview question to help us understand the Virtual Assistant’s thinking process. And if they did the work this way, they would follow the same process when they work with you.

Q: What are your preferred schedules, and why do you think that is the best timetable for you to work?

Some people work best at night, while others focus on their work early morning. Most people prefer that the Virtual Assistant works when they work, but often, it is not the best utilization of their brain power. Obviously, for positions like customer service, virtual receptionist, etc., the Assistant will have to work with a fixed schedule. In that case, you can ask the question for your reference.

After interviewing hundreds of people and employing tens of them, I find it best to let people work according to their preferred time. They can do 2 hours of work in just 1 hour if I let them do it during their efficient hours. And the best thing is that you can save money with the right time allocation.

Summary

Hands

It is best to walk into the interview with a detailed list of interview questions to ask. I encourage you to have the above three questions on your list. These great questions have helped us find our best Virtual Assistants in the last few years.

As Simon Sinek once said, “You don’t hire for skills; you hire for attitude. You can always teach skills.” The Virtual Assistants hiring should orbit around someone with a compatible attitude with you, and you can teach them the skills later.

In Part 2, we will discuss the remaining two questions and a pro tip on how you ask questions. Hence, please ensure to stay tune in this website because we have many articles to read related to Virtual Assistants, such as how to onboard and offboard, VA tasks, how to train them, red flags that you should ignore, and other things as well.

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