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5 Key Questions for Interviewing a Virtual Assistant – Part 2

by | Feb 23, 2023

In today’s digital age, hiring a Virtual Assistant has become increasingly common for businesses of all sizes. However, finding the right Virtual Assistant can be a daunting task, just like doing data entry for 1000 items. That’s why I’ve compiled a comprehensive guide to help you navigate the interview process and ask the right interview questions.

In part one of our series, I covered three key interview questions to ask when hiring a Virtual Assistant. In part two, I will focus on the remaining two interview questions to help you identify the best candidate for the job.

But that’s not all. As a bonus, I’ll also share an exclusive pro tip to give you an edge in hiring. Successful businesses have tried and tested this tip, and I’m confident it will help you find the perfect Virtual Assistant for your needs.

So, if you’re ready to take the next step in finding the right Virtual Assistant for your business, keep reading to learn more. My advice will help you decide and find the perfect candidate to support your business growth.

Don’t miss out on this valuable information – read on to discover the remaining interview questions and our exclusive pro tip.

Interview Questions to Consider

  • How would you like to communicate?
  • Walk me through the process you follow after receiving a new task from your previous client.

Bonus: avoid asking close-ended questions. If you have to ask, pay attention to whether they elaborate on the yes/no question. Without further explanation, they may be submissive and avoid voicing their thoughts.

Q: How Would You Like to Communicate?

Interview questions to ask - hands

Communications are crucial for any business to work. The Virtual Assistant will need to collaborate with you in some ways, and asking about their preferred communication method is the best way to go. It helps us know what tools they have experience with and how they want to communicate. Some people prefer calling, and others love texting. I have even seen someone go for voice messaging.

Matching your preferred communication method and the Virtual Assistant is a must to ensure that the business workflows are as smooth as possible.

Q: Walk Me Through the Process You Follow After Receiving a New Task from Your Previous Client

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One of these interview questions is to gauge their previous experience and how they worked with the client earlier. After interviewing a few candidates, you have a pretty good view of how other people do things and can apply some of the processes to your business. This is the question for us to learn more about and benefit from the interview.

Before opening this branch of business, interviews are often a big waste of time. And I was so wrong; I learned more about business processes from these interviews than any other business coaches and courses that flood the internet.

Aside from that, take notes of the Virtual Assistant process because if you employ that person, they will implement some of that process into your engagement with them.

Pro-tip

It will help if you ask open-ended questions. This makes the candidate think about the answer instead of triggering a yes/no reply from them. You always get more information from them than a yes/no question. An interview is just an exchange information session, where you want to know more about the candidate, and vice versa. Therefore, asking good questions is a must.

After you are familiar with setting up the questions, you can deviate from this rule by asking them close-ended questions but noting how they answer them. If they don’t elaborate on the answer, our experience is that the candidate can be a bit submissive. And while some positions and tasks are suitable for obedient staff, it is good to know that trait in the interview step rather than after employment.

Takeaway

As you can see, the interview process for hiring a Virtual Assistant is critical to ensuring you find the right person for the job. You can identify the most qualified candidates with the necessary skills and experience to help your business grow by asking the right questions.

At VA For Everyone (VAFE), we understand the importance of finding the right Virtual Assistant for your unique business needs. That’s why we offer a wide range of Virtual Assistant services to clients in all industries, including but not limited to finance healthcare, and marketing. Our highly skilled and experienced Virtual Assistants are available to support your business growth and help you achieve your goals.

I hope you found this article helpful and informative. Remember to check out our other articles for more valuable tips and insights on hiring Virtual Assistant (onboarding, offboarding, how to train them, etc.) or other articles related to HR, business growth, or company process.

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