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The Evolution of Business Process Automation: Trends and Insights for 2024

by | Jun 14, 2024

What is business process automation (BPA)? BPA refers to the technology-enabled automation of complex business processes. As technology advances, businesses can leverage BPA to streamline operations, reduce manual efforts, and enhance efficiency. But what exactly are the benefits of BPA, and what trends can we expect in 2024? This article will discuss the evolving landscape of BPA, exploring how to automate business processes effectively and highlighting key trends and insights for the coming year. Let’s start!  

What is Business Process Automation?  

Business Process Automation (BPA) can be defined in various ways. Still, it is simply the methodology used to understand, measure, and improve business processes through technology.   

So, how to automate business process? It’s a step-by-step process:  

  • You need to model the process, which involves understanding its components and flow.  
  • You orchestrate the process, ensuring that all parts work together seamlessly. Then, you make informed decisions about which aspects to automate.  
  • You implement continuous intelligence, task management, and workflow automation to enhance efficiency and productivity.  

It’s like building a well-oiled machine that runs independently, allowing you to focus on more strategic tasks.  

benefits of business process automation

Business process automation offers several benefits, including:  

  • Standardised processes  
  • Efficiency gains  
  • Real-time accurate data  
  • Cost savings  
  • Improved customer and employee experiences  

BPA Trend in 2024  

bpa trends in 2024

Now that we’ve explored what business process automation is and how to automate business process, let’s look at the trends in BPA for 2024.  

AI-based automation   

AI-based automation is rapidly gaining traction, with 77% of companies currently employing or considering its use in their operations. Among them, 74% of business owners anticipate leveraging AI to generate customer responses through chatbots. Looking ahead to 2024, experts predict a significant integration of AI into automation strategies, encompassing design, deployment, and execution processes.  

Robotic Process Automation (RPA)   

Robotic Process Automation (RPA) stands at the forefront of business process automation (BPA) trends for 2024. RPA involves software robots or “bots” to automate repetitive, rule-based tasks, freeing human resources for more strategic activities. With advancements in RPA technology, organisations can streamline their operations further, enhance efficiency, and reduce human error. In 2024, we anticipate increased adoption of RPA across industries, driven by its potential to deliver tangible benefits such as improved productivity, cost savings, and enhanced customer experiences. As businesses seek to optimise their processes and stay competitive in a rapidly evolving landscape, RPA will undoubtedly play a pivotal role in shaping the future of automation.  

Cloud-Based BPA Solutions   

Cloud-based Business Process Automation (BPA) solutions are revolutionising operations in 2024, offering scalable, flexible, and cost-effective automation capabilities. Leveraging cloud computing, these solutions enhance accessibility, enabling seamless collaboration across teams globally. With advanced analytics and reporting functionalities, organisations gain valuable insights into process performance. As businesses prioritise agility, cloud-based BPA platforms offer the flexibility to adapt to market changes rapidly. By automating repetitive tasks, these solutions free up resources for strategic initiatives, driving growth in today’s competitive landscape. With real-time data synchronisation and integration with cloud-based tools like CRM and ERP systems, cloud-based BPA solutions optimise processes, fostering efficiency and innovation.  

Low-Code/No-Code Platforms  

Low-code/no-code platforms are predicted to play a significant role in business process management. These platforms enable businesses to design, build, and deploy custom applications and workflows with minimal or no coding required. Low-code/no-code platforms simplify the development process by offering drag-and-drop interfaces and user-friendly tools, making it accessible to non-technical users. This democratisation of technology allows businesses to accelerate their digital transformation efforts, quickly adapt to changing market demands, and streamline their operations efficiently.  

Implementing BPA in your business can be overwhelming. But worry not; our virtual assistant at VA For Everyone can help your company implement BPA. Our mobile app and website developers specialise in: 

  • Creating cutting-edge, AI-infused solutions. 
  • Automating and streamlining your business processes. 

 Our general admins are well-versed in powerful automation tools, including: 

  • Zapier 
  • HubSpot 
  • Zoho 

 Let us help you to harness the power of automation. Call us now.